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1 October, 2020

Congratulations to OpenCities customer, the City of San Antonio, whose COVID-19 Web Portal project, has won the Government Experience Awards.

Presented by the Center for Digital Government at the 4th annual award event, the awards recognizes the achievements and best practices of states, cities and counties that are radically improving the experience of government and pushing the boundaries of how citizen services are delivered.

In early 2019, the City of San Antonio partnered with OpenCities to build an intranet to improve internal communication and collaboration. After experiencing the OpenCities platform's ability to rapidly launch digital services, the City of Antonio's decided to explore building the city's website on the OpenCities platform.

The project started with building a prototype website, which quickly shifted to building a response and recovery website in response to COVID-19. What previously would have taken the City months to build, test and deploy using custom tools, took just over 4 weeks to launch using the OpenCities platform.

The new website empowered residents to easily find and access key services amidst the pandemic. Before any new content was added, the new website's Accessibility Score was boosted by over 20 points.

Read more about the Government Experience Awards on GovTech's website.